Our Services

What Rates-Ease handles.

Account openings, deposit recovery, clearance support and more — all at fixed, published fees. No percentage charges. No hidden costs.

Municipal Account Opening

New owners need water and electricity in their name. We open accounts on your behalf — no municipality visit required.

R1,850

Account Closing & Refund

Close your account on sale and recover your full deposit. We track the refund through the City's finance cycle so you don't have to.

R1,850

Pre-Transfer Audit

Know the true state of your municipal account before you accept an offer. We find billing errors before they delay your transfer.

From R1,500
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The Process

It takes four steps. The hard part is ours.

You submit a quote request, sign your onboarding pack, and hand it over. We handle the municipality from start to finish.

1
Request a quote

Select your service and submit a short form. Quote confirmed within 24 hours.

2
Sign your onboarding pack

A short onboarding pack — Service Mandate and Power of Attorney — arrives for your e-signature. Completed by email in under two minutes.

3
We do the work

We submit, follow up with the municipality and update you every week. You never have to chase.

4
You receive your result

Certificate, account details or confirmation delivered with a full case record.

See the full process →
Partner with Us

The gap your firm doesn't fill — we do.

Most conveyancing firms refer the legal transfer. Account openings, deposit recovery, and utility linking fall outside that mandate — and most clients are left to sort it out themselves.

Rates-Ease is the specialist your firm refers those cases to. We handle the municipal work your clients need done after transfer, alongside your existing process. And as a verified Level 1 B-BBEE contributor, every rand your firm pays us earns 135% procurement recognition value on your scorecard.

For conveyancing firms and property developers with annual B-BBEE procurement targets, using Rates-Ease directly contributes to your scorecard at full recognition value.

Engage our services →
B-BBEE Level
1
Contributor Status
135%
Procurement recognition
100%
Black-owned
B-BBEE certificate available on request · Valid and current

Let us handle the municipality. You focus on everything else.

Tell us what you need. We confirm your quote and invoice within 24 hours — then we handle everything from there.